Privacy Policy

1. Information We Collect

We collect information necessary to provide our services, including account details (name, email, phone), location data from reports, and information about animals and situations you report.

2. How We Use Your Information

Your information is used to:

• • Process and coordinate animal emergency reports
• • Improve platform functionality and user experience
• • Connect responders and organizations with reports
• • Maintain account security and prevent fraud
• • Communicate with you about platform updates and emergencies
• • Comply with legal obligations

3. Data Sharing

We share information with authorized responders, animal welfare organizations, and partners only as necessary to coordinate responses to reported emergencies. Your contact information may be shared with responders to facilitate help.

4. Data Security

We implement reasonable security measures to protect your data, including encryption, access controls, and regular security reviews. However, no system is completely secure. You acknowledge the inherent risks of using online platforms.

5. Your Rights

You have the right to access, correct, or delete your personal information. You may also request restrictions on how your data is used. To exercise these rights, contact us at sunacare.org@gmail.com.

6. Data Retention

We retain user data for as long as your account is active and as long as necessary to provide services or comply with legal obligations. You may request deletion of your account and associated data at any time.

7. Children's Privacy

SunaCare is not intended for children under 13. We do not knowingly collect information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

8. Policy Changes

We may update this Privacy Policy periodically. Significant changes will be notified to users and posted on this page with an updated date. Continued use of the platform constitutes acceptance of the updated policy.

9. Questions & Contact

If you have questions or concerns about this Privacy Policy or our data practices, please don't hesitate to reach out at sunacare.org@gmail.com.